Software Programs Adobe: AfterEffects Illustrator ImageReady Photoshop Premiere Macromedia: Director Dreamweaver Fireworks Flash Other: 3ds max 5 QuickTime / QTVR QuarkXPress SoundForge   Microsoft Applications Word, Excel, PowerPoint, Access, etc OS Windows 95/98/2000/XP, Windows NT4, Mac, DOS Hardware Installation, configuration and troubleshooting of all aspect of Personal computers including printers/scanners/etc. Help Desk Help desk Support on all Windows® compatible software Networking Microsoft Windows 2000 Advance Server, All the Workstation configurations, TCP/IP, Routers, Hubs, Gateways, IIS, Exchange, SQL Server. PC Anywhere   ••  Excellent organizational and communicational skills •• Active communicator and team player •• Hard working and self-motivated •• Excellent planning and information management skills •• Enthusiastic and able to learn new concepts quickly •• Outgoing personality and able to relate well to all types of people •• Proven success in meeting organisational targets and deadlines •• Digital photography •• Good knowledge of firewalls, routers and backup software •• Excellent Helpdesk support skills, and managing problems to high-level customer satisfaction •• Work co-operatively in a team environment •• Strong Communication skills: face-to-face, e-mail, telephone •• Ability to work within outcome-oriented and time-critical environments •• Using initiative to identify and troubleshoot problems •• Experience in Windows 2000 network administration including DNS, DHCP, WINS, AD and Policy Management. :: EMPLOYMENT HISTORY ::   08/2002: 12/2004- PT Coles Supermarket - Balaclava Position: Storeman / Customer Service Key Responsibilities: •  In charge of the receiving goods - Storeman • Count the quantity of the available goods using gun scan • Enter the quantity of goods available into database • Change prices of goods • Answer customers queries • Stock taking   02/1998: 12/2004 - PT Computer Land Australia Position: Web Designer / Technician / help desk support Key Responsibilities: •• Design, develop and implement new web interfaces, graphics and layouts •• Create, manage and maintain company Internet and Intranet sites, with key responsibility for creation of web content •• Designed graphics for CD-based multimedia projects, including creating backgrounds, interfaces / menus, and graphical content. •• In-depth experience applying graphic design principles to produce creative, innovative and professional web sites •• Computer installation and configuration (18+ per day), including Windows®2000, Windows® XP, Windows® advance server. •• Help desk support/customer support.   06/2004: 12/ 2004 - Casual Analytical Reference Laboratories Pty Ltd (ARL) Position: IT Assistant / Technician / help desk support www.arlaus.com.au Key Responsibilities: •• Computer installation and configuration (18+ per day), including Windows®2000, Windows® XP, Windows® advance server & Microsoft® Exchange 2000 •• Help desk support/customer support •• Windows 2000 network administration including DNS, DHCP, WINS, AD Graphic / web designing - creating maps and brochures   06/1997: 02/1998 - FT Young Asia Television - Sri Lanka Position: Graphic & Multimedia Designer / editor http://www.yatv.net/pages/yastory.htm Key Responsibilities: ••• Worked closely with Art Director on interactive projects in a small team environment. ••• Utilized a 3D animated program, Photoshop, Premiere and Aftereffects in creation of animated graphical content ••• Performed audio / video editing and recording as needed     :: FORMAL QUALIFICATIONS :: 2001: Completed Diploma of Art and Design (Applied Design) | Royal Melbourne Institute of Technology •  Major in Graphic Design 1997: Completed International Baccalaureate Diploma (IB) | Cambridge . www.ibo.org 1995: Completed International General Certificate of Secondary Education (IGCSE) | Cambridge .   :: REFEREES :: Mr. Sanjeewa Balasuriya Director - Computer Land Australia 283 Charman Road , Cheltenham , Victoria 3192 PH: (03) 9585 6661 Fax: (03) 9585 6663 Mobile : 0413 333 776 [email protected]   Anil D'Silva, IT Manager, Analytical Reference Laboratories (ARL) 568 St Kilda Road , Melbourne . Victoria 3004 PH: 03-9529 2922 Fax: 03 9529 2822 Mobile: 0422 315 462 [email protected]